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Terms of Service

Last updated: July 6, 2026

Welcome to Corporate Gift Experts. These Terms of Service ("Terms") govern your access to and use of the Corporate Gift Experts website and services (the "Service"). By creating an account, submitting a request for quote, or making a purchase, you agree to be bound by these Terms.

The Service is operated by Corporate Gift Experts ("we", "us", "our"). If you do not agree to these Terms, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old and legally able to enter into contracts to use the Service. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately at info@corporategiftexperts.com if you suspect unauthorized use.

2. Ordering, quotes, and payment

2.1. Ready-to-Buy products

Products marked as "Ready to Buy" are paid at checkout. Placing an order constitutes an offer to purchase; we may accept, decline, or cancel the order at our discretion (for example, if a product is out of stock or if we cannot ship to your address).

2.2. Custom gift builds

Custom gift configurations follow a request-for-quote ("RFQ") model. You will not be charged until you accept the final quote provided by our team. Quotes are valid for the period stated on the quote. Prices and availability may change if the quote expires.

2.3. Surcharges

Card payments carry a 3% surcharge to offset processing costs. ACH bank transfers carry a 1% surcharge, capped at $10. These surcharges are disclosed prior to authorization and are separately itemized on your invoice.

2.4. Taxes

Prices exclude applicable sales, use, or value-added taxes, which are added at checkout based on the ship-to location.

3. Shipping and delivery

Delivery estimates are not guarantees. We are not responsible for carrier delays, damage during transit, or refused deliveries. If a package is returned as undeliverable due to incorrect address information you provided, you are responsible for reship fees.

Products containing alcohol require the recipient to be 21 or older and to present a valid photo ID at delivery. Undeliverable alcohol packages will be returned, and reship fees apply.

4. Customer content and artwork

You retain ownership of logos, artwork, gift messages, recipient lists, and other content you upload ("Customer Content"). By submitting Customer Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display it solely to fulfill your order and operate the Service. You represent that you own or have the right to use all Customer Content and that it does not infringe on any third-party rights.

5. Prohibited use

You agree not to:

  • Use the Service in violation of any law.
  • Reverse-engineer, decompile, or otherwise attempt to derive source code.
  • Interfere with the Service or attempt to gain unauthorized access to any account or system.
  • Upload harmful, infringing, obscene, or defamatory content.
  • Use automated means (scraping, bots) to access the Service without our written consent.

6. Intellectual property

Except for Customer Content, all content on the Service — including software, text, graphics, logos, product photography, and pricing — is owned by Corporate Gift Experts or its licensors and is protected by U.S. and international intellectual property laws.

7. Third-party services

The Service integrates with third-party providers including Clerk (auth), Stripe (payments), UPS (shipping), Anthropic (AI), and PCNA (product catalog). Your use of those services is also governed by their respective terms.

8. Warranties and disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORPORATE GIFT EXPERTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold Corporate Gift Experts and its affiliates harmless from any claims, damages, and expenses arising from your Customer Content, your violation of these Terms, or your infringement of any third-party right.

11. Governing law and dispute resolution

These Terms are governed by the laws of {{STATE_OF_INCORPORATION}}, without regard to its conflict-of-law provisions. Any dispute arising out of these Terms shall be resolved through binding arbitration administered by JAMS in {{ARBITRATION_VENUE}}, except that either party may seek injunctive relief in court to protect intellectual property rights. You waive the right to a jury trial and to participate in a class action.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any reason we deem appropriate. You may terminate your account at any time by contacting us. Sections 4 through 13 survive termination.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Corporate Gift Experts
{{BUSINESS_MAILING_ADDRESS}}
Email: info@corporategiftexperts.com

These Terms are a solid starting draft but have not been reviewed by counsel. Placeholders in {{TOKEN}} format must be filled in before launch. Consult a lawyer to confirm jurisdiction, arbitration venue, alcohol shipping licensure disclosures, and any state-specific consumer protection requirements.